Designed to take you step-by-step through the iProcess
development program for sales professionals in the Bankcard industry,
Pathfinder offers an immersive and thought provoking experience.
Pathfinder is composed of 10 sections, each divided into
chapters. There are 36 chapters in all.
For those who are new to iProcess, we have provided a sample
of each chapter for your review, whereas our iPro members have complete
access to Pathfinder.
As a bonus, section 9 – chapter 24 is open for
review. Take a look at this section and chapter and judge
first hand if Pathfinder may be something of value. This
particular section discusses a common area of concern – outreaching and
prospecting. We hope you enjoy!
The following provides a snapshot as to what is contained in
iProcess will introduce our thoughts on the decision making process, as
we help you understand the universal process that surrounds sales
decisions. From simple to complex sales, Pathfinder will then
introduce the C3 concept, an innovative approach to selling.
Easy and intuitive, C3 will impact the way you look selling!
With our understanding of the decision making process behind a
sale, iProcess will help you find your place in the mechanics of the
sale. As a sales facilitator, you will be introduced to the
four pillars of the sale, and we will conclude this section by offering
a glimpse into Pathfinder and how the remaining 8 sections will unfold.
Having addressed the decision making process in previous
chapters, iProcess wants to provide you a compressed history as we look
at how the payment processing industry evolved into the behemoth it is
today. We then look at the players in the industry from
associations and acquirers, on down the alphabet.
iProcess will introduce two important cogs of the payment
processing multi-trillion dollar machine - consumers and
merchants. Understanding how they interact will assist in the
development of key sales strategies. Becoming familiar with
the various forms of a transaction (sale) is vital when working with
One of the most challenging aspects of the payments industry
is interchange. Understanding this concept is key if one is
to become a true professional in the industry. iProcess
explains the relationship between issuer and acquirer, demystifies
interchange, and clarifies processing statements.
Most merchants and many agents are at a loss when it comes to
the fees assessed to businesses accepting card payments.
iProcess addresses the majority of these questions in this
section. From processing fees, equipment costs, and the
various contractual elements a merchant is faced with, iProcess will
discuss most concerns!
Many sales agents consider the ability to read, analyze, and
manipulate statement data a vital skill set to develop. Most
third party payment processors have teams who will review statements
for agents, yet few help agents understand the aspects of a
statement. iProcess can help you, as we have devoted an
entire chapter on this!
Most agents require a road map to go from point A to point
B. The best road map is a comprehensive one, and that roadmap
for a new agent is their business plan. iProcess can help you
identify and craft a business plan with the payment processing industry
in mind. We offer our 6 Step Success Plan as an option!
Prospecting is a key concern of new and seasoned
agents. iProcess provides a clear and effective action plan,
one that is intuitive, but also simple to master. Each step
of the outreach process is covered, including how to address career
changes, tools to use to manage your activities, even our VMARCS
program for vertical markets!
We conclude our PATHFINDER section with our iProcess – Sell
payment Processing like a PRO in 3 Easy Steps. Building upon
the preceding 9 sections, this final discussion will empower most
agents, enabling them to understand, identify, and provide effective
solutions to help customers make purchasing decisions. Best
of all, most decisions will conclude in a sale! We even cover
objections and closes!
iProcess - Sell
Payment Processing like a Pro!